How can we help you?

Please see our Contact Us page for more information.

We’ve got you covered – check out our Fit Guide.

We provide specific measurements for all dresses and apparel. These measurements can be found on the individual product pages within the product details section.

To ensure the highest quality merchandise at the most affordable price, we designed an exclusive assortment of Vow’d wedding dresses you won’t find anywhere else.

Vow’d does not offer alteration services or dress customization. We recommend finding a seasoned, local tailor who has experience in bridal wear or special events dresses to fit your dress to your unique frame and needs.

We know there’s a lot to learn about the differences between dress styles, silhouettes and fabric choices. To make it easy on you, we’ve created a Wedding Vocab 101 to break down the most commonly used terminology. You can also talk to a seasoned stylist [email protected].

Unless otherwise indicated, all merchandise on our website is ready to ship at time of purchase. Some items may appear as preorder or backorder, and the expected ship date for these items is shown on the product page.

Preorder items are still being produced, and therefore won’t ship to you right away. Conversely, backorder items are styles we’ve sold through available inventory on, and a replenishment is in production.

Once you purchase a preorder or backorder item, the style will ship to you as soon as we have received the inventory to complete your purchase. Expected ship dates are listed on each item's product page, or you can contact [email protected] for more information on expected shipping.

All Vow’d wedding gowns and bridesmaid dresses are dry clean only. Please refer to the dress's care label for full details.

We offer a variety of plus-sized wedding dresses that are specifically cut to fit a curvier silhouette, up to size 24W. Shop the collection here.

Size is just a number and it shouldn’t affect the price tag.

We decided to sunset our try-at-home program to focus on our rapidly growing store list! If you'd like online support in narrowing down your dress picks contact our Guest Services team at [email protected]. They're seasoned professionals and are always happy to help.

We are unfortunately unable to make any changes to an order after it has been submitted.

Yes. Upon completion of your order, we will send you a confirmation to the email address you provided at checkout.

You can check the status of your order at any time by logging into your account or contact [email protected].

We accept Visa, MasterCard, American Express, Discover, Paypal, Apple Pay (available on iPhone only), and Klarna.

Klarna is an installment-based payment provider that splits your order into 4 payments so you can spread the cost of your purchase over time. Learn more.
Only available on products between $35-$2000. Cannot be used on gift cards.

Yes! You can purchase a digital gift card (AKA – e-gift card) in varying increments online, here.

Sales tax is calculated during the checkout process and is based on existing local, state, and federal laws.

Yes, please visit our stores page for the most up-to-date list of Vow’d locations.

Absolutely not. We understand your schedule changes and things happen. We just ask you give us a ring ahead of time so we can let our waitlist know!

Please see the Shipping & Returns page for more information.

Create a Vow'd account or sign-up for emails (form in footer) to be the first to hear about new arrivals, special events, promotions and giveaways.

Goodbyes are hard, but we know they’re occasionally necessary. You can unsubscribe from our email list by reaching out to [email protected]

We love hosting bridal events - Think pop-ups, open houses with local vendors, flower trucks, etc. Visit Our Stores page to see the most up-to-date info on what’s happening next.

Military Discount: We proudly offer active military personnel 10% off their total purchase in-store. The person placing the order must present a valid military ID at the time of purchase for the discount to apply. This discount is not redeemable for cash, nor applicable toward previously purchased merchandise. Cannot be combined with other offers.

Yes! As part of the Altar’d State family of brands, we believe that retail has the power to change the world for better. We are committed to giving at least 1% of our annual sales to non-profits that build confidence in and educate the next generation of incredible women. We do this through monetary donations and by volunteering in our local communities.

Your Vow’d purchase is the reason we can make a difference locally and nationally. You can shop with us knowing you are impacting your community in a positive way.