SHIPPING & RETURNS
We currently deliver within the continental United States, Hawaii and Alaska. Shipments to PO Boxes and APO/ FPO addresses will be sent Standard delivery.
We offer 3 shipping options to fit your needs.
Standard Shipping | 5-9 business days | $4.95-$12.95 |
Express | 2 business days | + $15.00 |
Overnight | 1 business day | + $25.00 |
Orders placed after 2:00PM Eastern Time will be processed the following business day. Please note we do not ship on Saturdays, Sundays, or holidays. Expedited orders cannot be delivered on weekends or holidays.
The below chart can be used to determine your shipping charge.
ORDER VALUE | STANDARD SHIPPING CHARGE |
---|---|
Under $50 | $4.95 |
$51 - $200 | $6.95 |
$201 - $500 | $8.95 |
$501 and up | $12.95 |
Note: For expedited shipping add $15 for Express, and $25 for Overnight to the totals above.
You will receive a shipment notification e-mail with tracking when your order is on the way. Please note, orders may be split across multiple shipments.
Shipping dates for backordered or pre-sale products will be listed on the product page and will be sent as soon as they become available.
We gladly accept returns for merchandise in new condition. Returns must be postmarked within 15 days of receiving your merchandise to be eligible for a full refund. All returns must be shipped back to us and cannot be returned to a store, unless the product being returned was an in-store purchase that you took with you on that day. In that instance, the purchased product must be taken back to the store to process the return.
Please note, shipping and handling charges are not refundable.
Merchandise must be unworn, unwashed, unaltered, clean and free of lint and hair. Merchandise must be in original packaging with tags attached. Once a tag is removed, an item cannot be returned. Product not in new condition may be refused or subject to a stocking fee.
Product marked as Final Sale cannot be returned or exchanged. Reusable and protective face masks are final sale and cannot be returned. Gift cards cannot be returned or exchanged.
We gladly accept exchanges for merchandise in new condition. Merchandise must be unworn, unwashed, unaltered, clean and free of lint and hair. Merchandise must be in original packaging with tags attached. Once a tag is removed, an item cannot be exchanged. Products not in new condition may be refused or subject to an additional fee.
Exchanges should be initiated within 15 days of receiving your merchandise to be eligible. All apparel returns must be shipped back to us and cannot be returned to a store. Items purchased in-store, that go home with you on day of purchase, must be returned to a store within 15 days accompanied by an original receipt.
Reusable and protective face masks are final sale and cannot be exchanged. Gift cards cannot exchanged.
If you are interested in making an exchange and are within 15 days of your purchase, please email customersupport@vowdweddings.com and our Customer Support team will assist you.
Additional questions or concerns? Please review our FAQs or Contact us.